Studio Policy

Unity Pilates Studio operates at 765c Brighton East under the ABN: 18661750812.

This form must be read, understood, correctly completed and accepted as indicated by properly signing, prior to participating to any class in the studio. If you are under 18 referred to as a Minor, you will need to have a parent or guardian who is over 18 sign on your behalf and provide contact details. We have the right to refuse minors for refomer and tower classes. Minors may be accepted in clinical pilates classes or private sessions. Access to Unity Pilates Studio activities is by payment and subject to Unity Pilates Studio discretion. By participating in any Unity Pilates Studio activities you accept the rules and regulations including participating in a safe manner. Unity Pilates Studio reserves the right to amend prices and adjust terms and conditions at any point including introduction offer, memberships, yearly and monthly packages and products.

The Unity Pilates Studio activities, whilst care is taken, are not without risk which I/we accept, and in turn indemnify in full, on a solicitor and client basis, Unity Pilates Studio, it’s Directors, employees, contractors, instructors, agents and nominees against all liabilities, damages and costs arising from Unity Pilates Studio activities. This includes but is not limited to, liabilities arising from any cause such as negligence, contract, statute including the Civil Liability Act 2002, tortious or common law for any injury, death, loss, property damage or expense arising out of or sustained to me or I cause or my Minor causes, in the course of my or my Minor’s participation in the activities and programs offered by Unity Pilates Studio, both on and off of the Unity Pilates Studio premises or in relation to any activities, including to any party. Such activities include Pilates Equipment Studio, Clinical Pilates, Reformer Pilates Classes, CoreAlign & Garuda classes. I agree that Unity Pilates Studio is not responsible in the event of loss, damage, unauthorised use, theft or injury resulting from and to any personal property that my Minor or I bring onto or undertake on the premises. I also confirm that my or my Minor’s health is sufficient, and has no illness, injury or ailments which will prevent participation in Unity Pilates Studio activities in a safe manner without risk to me or the Minor or others. I recognise that this Agreement and Release and Waiver is a legal instrument and that it is intended to be as broad and inclusive as permitted by Australian law. Unity Pilates Studio’s liability in the aggregate is the refund of the fees paid for the Unity Pilates Studio activity. I recognise that by signing this document I am waiving certain legal rights, including the right to sue and I sign it of my own free will and assume all aspects of the risks involved on behalf of my Minor or myself.

Before checking this waiver please also read our Studio and Cancellation Policy which are as follows:

All purchases are non-refundable and non-transferable.

All bookings must be paid for in advance.

Before joining a Clinical Pilates class an initial Assessment is required.

Before joining Mum and Bubs classes a referral from a woman health Physio or a GP is required.
All Initial Assessment, Private or Duo Classes are only by appointment.

All Pilates Reformer Group Classes are pre-paid and all Bookings and Payments must be made online through the Mindbody Scheduling Client App or on our website booking page. Please ensure you make any changes MORE THAN 24 HRS before your appointment to avoid being charged.

NO Group Classes bookings or amendments will be made through the front desk.

Memberships: Clients who are on either the Basic or Full Membership have a set amount of weekly sessions available. Once the week has passed and if there are sessions that have not been used, these sessions have expired and cannot be used at a later date. Clients who are on either the Basic or Full Membership may suspend their memberships for a maximum of 4 weeks per 12 months in either 2 week increments or for a full 4 weeks. These suspensions need to be communicated at least 7 days prior to the suspension via email by the client, stating the date and duration of the suspension. If a client should go over the 4 weeks suspension that’s allocated to them, they will incur a $20 fee per week for every week over. All memberships have a minimum initial commitment of 12 weeks, not including any time whilst a membership is paused.

Expire dates for the Group Classes – 5 class passes expire 1 month from the date of first use, 10 class passes expire 2 months from the date of first use, 20 class passes expire 4 months from the date of first use.

Unity Pilates Studio timetable: Trainers and classes are subject to change without notice and we reserve the right to cancel classes, instructor availability or any other reason deemed appropriate by Unity Pilates Studio. Should a class be cancelled by Unity Pilates Studio the class credit will be returned to the clients account. You will be contacted via SMS, phone or email a minimum of 1 hour prior to the start of class should it need to be cancelled and your class credited.

We ask everyone to please bring a full length towel, water bottle and grip socks to the class. If you do not have socks they can be purchased in the studio.

Please note we have a CANCELLATION POLICY and an ACTIVE WAITING LIST. If you are unable to attend your appointment, please give us at least 24 hours notice so that another client on the waiting list can be treated or fill your spot.

All bookings must be cancelled or rescheduled at least 24 hours prior. If a late cancellation or not showing up to your scheduled class occurs, this will result in full payment incurred or result in losing a session from your pack or membership and an additional fee of $10. You can cancel or reschedule your classes any time by contacting Unity Pilates studio at 0414723389 or at info@unitypilatesstudio.com.au

Please note all Group Classes scheduling is self-managed through the Mindbody Scheduling Client App or on our web page. Please ensure you make any changes more than 24 hours before your appointment to avoid being charged. NO Group Classes cancellations, bookings or amendments will be made through the front desk.

Unity Pilates Studio will not disclose your email address or any other private information to any other party without your prior consent.